USER TESTING ✍🏻 🧒🏻 👓
It employs Eye gaze tracking for biometric authentication, eliminating the need for user data. This method effectively minimizes security breach and data leak concerns to nearly zero.
TIMELINE
7/02/2024 - 28/04/2024
The project was a part of my academic work guided by Royal College of Art London's Senior Tutor and well-known Writer Adrian Shaughnessey
PROCESS 🖊️📋👨🏻💻
Research
Identifying the issue
Secondary data
Existing solutions
Market Insights
Integration
User persona
User journey
Information architecture
Crafting
Style guide
High-fidelity
User interface
Visual Stimuli
Prototyping
XR prototype
Security system
RCA XR Lab
Reflections
User testing
Future work
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DOMAINS
Finance Technology
User Experience Design
User Interface Design
Advanced Security Systems
Human Cognition
RESPONSIBILITIES
Research
Sketching
Prototyping
Authentication
Visual Interaction
Mixed Reality Design
TOOLS
Adobe Creative Suite
Figma
ShapesXR
Procreate
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And online frauds have reached a new threshold in today’s world with over £1.2 billion stolen by criminals through authorised and unauthorised fraud in 2022, equivalent to over £2,300 every minute.
Therefore, there was a crucial need for better security systems especially for Mixed Reality, that could leverage new techniques that were never possible before.
VIRTUAL KEYBOARDS
HAND-HELD CONTROLLERS
INPUT METHODS & SECURITY SYSTEMS 🔒💻📡
IRIS FORMATION SECURITY 👀🧑🏻⚕️💻
With the Apple Vision Pro being launched, it offered an extra security layer of Optic ID which meant it scans the Iris formation of your eyes and uses that data as a biometric authentication system.
But in today’s world, data is the new gold and anyone having access to your iris data could jeopardize you in identity exploitation. Therefore, I strived to find an authentication system that is not data reliant, cannot be hacked in data breaches or replayed and is more secure.
Even though Apple had a better way of authentication compared to other brands, it still lacked in some aspects. For example, Touch ID was not all reliable because finger prints are transferable with tape. Face ID was not an option either identical twins could still unlock each other's iphones.
And Optic ID has recently been introduced so it will still take some time to be implemented.
USER PERSONA 💷🤓🌏
For the user persona, I chose someone working in the financial trading firm. As the technology advances, they are the early adopters, constantly experimenting with how they can leverage it into their work. This showcased real problems with existing work patterns and gaps to make it better.
USER JOURNEY 🚗👨🏻💻👓
Having set the user persona, it made substantially clearer about how their day-to-day tasks might look and where all would problems occur. With understanding their routine and how different instances break their workflow, I was able to map out specific intervention pointers.
INFORMATION ARCHITECTURE 🧱🛃📄
We human beings are emotional creatures. Throughout history, we have slowly understood and categorized each of them. But what we don't understand is that's not how we feel emotions. We experience them as a continuous wave.
Here, I have categorized each emotion from Care, Joy, Guilt, Fear and Sadness. And displayed how we actually experience them.
LOFI WIREFRAMING 🧑🏻🎨👀👨🏻💻
The Moodboard served the purpose of a reference to keep in mind some visual cues while designing the main platform. Since Mixed Reality is a combination of physical and digital aspects, it was tricky to find the balance, especially when dealing with brainwaves and color.
This structured approach ensured a clear understanding of the user journey and interaction points, allowing to design a seamless and secure user experience.
Additionally, since this was an experiment-based approach, instead of doing initial wire framing, more time was given to prototyping in mixed reality phase.
Having multiple pages filled with notes during discussions, and critiques throughout the project, I added a few of them to validate my design decisions which emerged as a collective response.
Markets XR
MarketsXR is a Financial trading platform in Mixed Reality designed for the Apple Vision Pro that makes online transactions fast, reliable and secure than ever before.
During one of the discussions with my HOD Prof. Christina, she advised me to systematically tackle the challenge starting with literature review, synthesis, integration and so on. Hence I read a bunch of literature papers around Mixed Reality and Security Systems and synthesized their pointers onto a map.
Eventually I realized existing systems would not be an ideal choice and something more had to be searched for. Input methods and mainstream Mixed Reality devices would need a better, and more importantly a secure way of handling financial transactions down the decade.
STANDING ON THE SHOULDERS OF GIANT 💪🏻🕶️🚀
Even then after so much security, Joseph Ravichandran hacked into the Apple Vision Pro with Optic ID being implemented. This alarmed me to keep searching for a better method
Hence, I kept searching for a security method that was reliable, non-transferable, unique to identical individuals and not-data reliant as well.
During my literature review, I came across a research paper from Oxford University's Ivo Sluganovic. As I read the paper, I found that he elaborated a technique that was very similar to what I was searching for. Theoretically he explained how his proposed method of eye gaze tracking could potentially solve many security concerns for mixed reality and upcoming newer devices.
Hence, I decided I would implement his method and design a system for the user to understand it better.
Along with the data surveys about users using passwords/pins as per their convenience, he also mentioned that in mixed reality passwords/pins are-
- Are hard to create/recreate
- Are hard to remember
- Take a long time to input because the ray-cast pointers are not stable and accurate
- And as with all passwords, are easy to forget.
For attackers they are-
- Simple to guess
- Exploit after system breach.i.e. the financial data stored on brand servers when gets leaked, or broken into, then this data which contains credit card information and more is sold on the dark web for thousands of pounds.
- Can be shoulder-surfed and are quite vulnerable in mixed reality as the observer can notice where the pointers relatively might be and therefore guess the password/pin.
- Also they are transferable to others which makes them less secure no matter how complicated the password.
STYLE GUIDE 👗🌈💻
Choosing the right font, weights, pre-defined sizes, iconography, and colors ensured that it followed the Apple design guidelines for the Vision Pro.
USER INTERFACE 🔜👁️💻
The homescreen visualizes a summary of all your essential information required to be checked like cash, buying power, assets, market headlines and more. The screen follows with a dynamic scroll that leads to more detailed insights about user's account.
The entire dynamic scrollable screen with other features of the platform like currency converter, detailed analysis, stock suggestions, industry bifurcation and scheduled trades.
Color coding progress bars and profit & loss makes it easier for the user to grasp. Since the user base was wide, I had to make sure that every feature was well aligned with the overall platform and must not overpower anything.
BIOMETRIC AUTHENTICATION SYSTEM 🔒👀📡
Online traders is a community of people who require fast, reliable, secure & easy input methods for passwords/ pins.
EYE GAZE TRACKING 👓🆕🔑
CONVERT MONEY 💵🚀🧾
DAYLIGHT CONDITIONS ☀️🌙🌅
USER SCENARIO 👨🏻💻📲🎬
PROTOTYPING IN FIGMA & SHAPES XR 😎👨🏻💻🦾
